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FAQ

What is MTS Mobility phone number?
1-800-362-3347

What is MTS Internet's Phone number?
1-877-638-4255

What is MTS Landline phone number?
225-5687 not long distance

What is the MTS TV Phone number?
941-4545

Does Solutions sell security systems?
Yes, along with surveillance systems we specialize in commercial security and surveillance offering professional monitoring through DSI.

How can I speak with a human when I dial the Solutions main line, 325-7536?
Press 0, or come in and visit us.live people always take precedence over the phone because we value the time you take to come down and visit us.

What is the computer service direct number?
In Morden it is 822-3942 In Winkler it is 325-7536 press "2" or dial "131"

If I have a problem with a repair or RMA who do I phone?
Marvin Lessor at 325-7536 ext. 134

Do you have a no payment and no interest payment option?
Yes we have 3, 6 and 12 month payment options OAC
Description Admin Fee Min Purchase
Regular RevolvingN/A$0
3 Mth No/No$0$100
6 Mth No/No$29.99$250
12 Mth No/No$69.99$750
12 Equal PaymentsN/A$750
24 Equal PaymentsN/A$750
Commercial RevolvingN/A$0

Do you deliver and set-up the product you sell?
Absolutely!

If I have a problem with my Starchoice who do I phone?
1-888-554-7827

If I have a problem with my Xplornet connection who do I phone?
1-866-841-6001

Is Solutions a chain store?
We are locally owned and operated although our business serves clients all over southern Manitoba and Winnipeg.

Why can I not find all the same products in the Morden location as I do in the Winkler location?
Our Winkler store is a Source by Circuit City Dealer Store and our Morden location is not a dealer store. If you can't make it to our Winkler store to pick up something that is a "Source" product make sure to ask us we can just transfer it between the stores.

Do you only sell major brand name products?
No, we sell both brand name and generic products.

Can I make special orders for non-stock items?
Most definitely! We have a special order catalogue with an approximate delivery time of 5 business days.

Can I test out products before I buy?
Yes, we have many computers, cameras etc on display to try out and compare. Just ask for assistance and we will be glad to show you what the product can do.

What is your return policy?
We have a 10-day return policy. All we ask is that we get the original packaging and all the contents in resalable condition.

What about warranty?
All of our new products carry manufacturers warranty, ranging from 3 months to lifetime.

 

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